Privacy Policy
At Best Lives, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit bestlives.com.au or interact with us.
Personal Information
You may browse most sections of bestlives.com.au without identifying yourself. However, some features—such as submitting an enquiry or completing a form—may require you to provide details like your name, email, or address. We only collect personal information that you knowingly and voluntarily share with us. This information is used strictly for the purpose for which it was provided (for example, responding to your enquiry) or for a directly related purpose, such as pre-filling a future form to save you time. Best Lives will never sell your information or disclose it to unauthorised third parties.
Website Visit Data
When you access bestlives.com.au, our analytics tools automatically record certain technical information. While this information does not personally identify you, it helps us understand how our site is being used and improve user experience. Data collected may include:
- IP address and server details
- Top-level domain (e.g. .com, .au, .gov)
- Session details (time, date, entry pages)
- Engagement data (downloads, video views, time spent)
- Device type and operating system
- Browser and user agent information
Uploading Images
If you choose to upload images to bestlives.com.au or share them via Best Lives’ social media platforms, please ensure images do not contain embedded location data (such as EXIF GPS). Visitors to these platforms may be able to extract such data from uploaded content. Our website may also display content pulled directly from social media platforms we use. When engaging with such embedded content, you are subject to the privacy policies of those external platforms.
Cookies
Cookies are small text files stored on your device that help us provide a smoother browsing experience. Best Lives uses cookies to:
- Monitor how our website is used
- Improve site efficiency and usability
- Save form details (e.g. name, email) for your convenience when commenting or filling out future forms
You can manage or disable cookies through your browser settings. Instructions for cookie management are available via your browser’s official support website.
Third-Party Embedded Content
Pages on bestlives.com.au may contain embedded media such as videos, articles, or images hosted by third-party platforms. Engaging with these materials may allow those platforms to collect data, track interactions, and use cookies according to their own privacy practices.
Information Transmission
While Best Lives takes steps to secure your information—including the use of Secure Socket Layer (SSL) technology where appropriate—please note that the internet is not always a secure method of transmission. We cannot guarantee the security of information sent to or from our website, nor accept liability for unauthorised access occurring during transmission.
Information Storage & Security
We store digital information provided through our website in secure cloud-based systems. Reasonable safeguards are in place to protect your data from loss, misuse, unauthorised access, modification, or disclosure.
Staying in Touch
From time to time, Best Lives may use your contact details to provide updates, information, or marketing material related to our services. These communications may occur via email, post, or social media.
All digital communications include an unsubscribe option, and you may request to stop receiving communications at any time. To update your preferences, please contact us at support@bestlives.com.au
